Official Injury Claim is a government-backed online service specifically designed to help individuals in England and Wales claim compensation for minor injuries sustained in non-fault road traffic accidents. It stands out by offering a completely free, user-friendly digital platform that enables claimants to manage their cases directly without the need for legal representation, reducing costs and simplifying the process.
The service operates on behalf of the Ministry of Justice, providing a streamlined, accessible claims process for drivers and passengers. It is tailored for those with minor injuries seeking a straightforward and efficient resolution, with comprehensive support resources available through its Help Hub, including guides, FAQs, and sample forms to assist users at every stage.
Services Offered
- Personal injury claim assistance for road traffic accidents
- Free online claims service for non-fault minor injuries
- Direct claimant support and guidance
- Help Hub with FAQs, support guides, and useful resources
- Sample forms and hints for claim submission
- Professional resources for claimant representatives
- Support for compensators and third-party administrators
- Medical report provider assistance
- Technology provider integration services
- User guides and downloadable claims forms
- Management information (MI) data access
- Q&A sections and spotlight videos
- Factsheets and signposting to relevant information
The service is available to residents of England and Wales, with resources provided in both English and Welsh. It supports various professional users involved in the claims process, including legal representatives, compensators, and medical providers, ensuring a coordinated approach to injury claims.
