Consumer Dispute Resolution Limited is a leading alternative dispute resolution (ADR) provider specializing in impartial and expert-led conflict resolution for consumers and businesses across multiple sectors. Approved by key UK regulatory bodies including the Civil Aviation Authority, Chartered Trading Standards Institute, and Ofcom, the firm stands out for its sector-specific schemes and legally enforceable outcomes.
The company employs a structured, efficient process designed to resolve disputes within 90 days, often faster, leveraging highly trained arbitrators and adjudicators with deep expertise in their respective fields. CDRL serves both individual consumers and businesses, particularly those in regulated industries requiring certified ADR services, and ensures that participating traders are bound by its decisions.
Services Offered
- Aviation ADR
- Communications ADR
- Consumer Arbitration
- Data Arbitration
- Retail ADR
- Utilities ADR
- Commercial Arbitration
- Commercial Energy Arbitration
- Alternative Dispute Resolution (ADR) Services
Operating across the UK and EU, CDRL supports multiple languages through its contact center and has resolved tens of thousands of consumer disputes. The organization is also active in charitable initiatives and maintains partnerships with industry bodies such as ABTA for specialized arbitration schemes.
