Firm Sense Ltd is a specialist consultancy focused on the legal sector, founded by Sally Dyson to enhance the effectiveness of professionals by generating personalized, client-focused success strategies. Recognized as the Award Winner for Best Legal Sector Business Consultancy in Greater London, the firm stands out for its data-driven and client-centric approach to improving law firm performance.
The consultancy primarily serves professionals in the legal and broader professional services arena, including private practice solicitors, in-house lawyers, barristers, accountants, and private equity executives. Firm Sense employs a practical methodology that integrates Lean Six Sigma principles to boost efficiency and profitability, helping clients enhance collaboration, implement value-based pricing, and navigate industry changes with confidence.
Services Offered
- Client listening programme design and implementation
- One-to-one executive coaching
- Ability and psychometric assessment
- Meeting facilitation and action planning
- Business skills training
- Law firm leadership consulting
- Strategic practice management
- Alternative fee arrangement (AFA) budgeting and management
- Client service strategy development
- Crisis management and leading through uncertainty
Based in London, Firm Sense extends its expertise through published works, including “The Real Deal: Law Firm Leadership that Works” and contributions to handbooks on alternative fee arrangements and practice management, reinforcing its role as a thought leader in legal business consultancy.
