Get Rent Back (operating as Flat Justice) is a specialized not-for-profit organization dedicated exclusively to assisting renters with Rent Repayment Order (RRO) applications. As the acknowledged expert in this legal niche, the firm stands out for its comprehensive support system, offering free resources, direct advice, and no-win-no-fee representation to tenants seeking justice from non-compliant landlords.
The organization empowers private tenants living in sub-standard or unlicensed properties, including victims of harassment, illegal eviction, and violent entry. With a mission-driven approach, Flat Justice provides three tiers of assistance: free DIY guides and resources, complimentary email and telephone advice throughout the application process, and full legal representation on a contingency basis, including covering tribunal fees and indemnifying clients against landlord cost actions.
Services Offered
- Rent Repayment Order (RRO) Applications
- Free Do-It-Yourself (DIY) RRO Application Guides
- Free advice via email and telephone for DIY applicants
- No-win-no-fee representation for RRO applications
- Payment of tribunal fees on behalf of clients
- Preparation of all legal submissions and documentation
- Advocacy and representation at tribunal hearings
- Enforcement of collection for unpaid awards
- Indemnification against landlord costs actions
- Specialized assistance for Unite Group student tenants
- Support for victims of harassment, illegal eviction, and violent entry
Flat Justice operates as a Community Interest Company and is a member of AdviceUK, reinforcing its commitment to providing independent social welfare advice across the UK.
